What's hard: is China safe and legit? where do I start? is my condition treatable there?
Yiren
Free case review and an honest read on whether China fits. free
You
Tell us your condition, goals and rough timeframe.
Common pitfall: chasing clinics that promise a guaranteed cure or unproven "stem-cell" miracle — credible hospitals never guarantee outcomes.
What's hard: can't verify credentials; don't know which hospital or doctor; language.
Yiren
Shortlist 1–3 vetted hospitals matched to your condition; share grade, accreditations and specialties. free
Hospital
Confirm it handles your case; share doctor availability.
You
Review the shortlist and choose a direction.
Common pitfall: picking by overall fame instead of your specific condition — the most famous public hospitals are often the hardest to get into.
What's hard: reports in your own language; don't know what to send; privacy worries.
Yiren
Tell you exactly which records to send; translate them into Chinese for the doctor; handle them securely. ✓ in fee
Hospital
Pre-review your translated records.
You
Send recent reports, imaging, labs and medication list.
Common pitfall: sending only the text report — bring the original imaging files (DICOM/CD), not just photos; doctors often need to re-read the actual scans.
What's hard: will a doctor really look at my case? worth flying? language on the call.
Yiren
Schedule the online consult; interpret live; summarise the doctor's advice in writing afterwards. ✓ in fee
Hospital
Doctor reviews your case, gives an opinion and a provisional plan. you pay hospital
You
Join the call and ask your questions.
Common pitfall: treating the online opinion as final — it's provisional; the in-person assessment can change the plan, so don't book non-refundable flights yet.
What's hard: understanding the plan; what it will really cost; hidden extras.
Yiren
Get a written treatment plan and cost estimate from the hospital; translate it; explain it line by line. ✓ in fee
Hospital
Set the clinical plan, the dates and the medical pricing.
You
Review the plan and estimate; decide to proceed.
Common pitfall: reading the estimate as the final bill — costs can shift with what's found on arrival; ask what's included (implants, ICU, meds) and keep a buffer.
What's hard: what exactly am I paying you for? any surprises later?
Yiren
Put our fixed coordination fee in writing, signed before you commit — it covers everything we do, nothing for treatment. our fee
You
Review and sign the coordination agreement; pay Yiren's fee. you pay Yiren
Common pitfall: accepting a vague "all-inclusive" promise — make sure the agreement separates our coordination fee from the hospital's treatment charges, in writing.
What's hard: which visa (M / medical)? invitation letter? documents? rejection risk.
Yiren
Advise the right visa, obtain the hospital's medical invitation letter, give a document checklist and review your draft. ✓ in fee
Hospital
Issue the official medical invitation letter.
You
Submit your own application at the embassy; pay visa fees. you pay
Common pitfall: entering on a tourist (L) visa for treatment — apply for the correct medical (M) visa with the invitation letter, and apply early for embassy processing.
What's hard: timing around appointments; where to stay; staying connected on arrival.
Yiren
Advise flight timing, book a hotel near the hospital, brief you on SIM/connectivity and what to pack. ✓ in fee
You
Book and pay for flights and hotel. you pay
Common pitfall: booking non-refundable flights before dates are confirmed, or a hotel far from the hospital — and sort an eSIM/VPN before you fly.
What's hard: how and who do I pay? deposit? currency? is it safe?
Yiren
Explain the hospital's deposit and billing process up front so you can arrange your funds;
we never touch or hold treatment money.coordination only
Hospital
Will bill you directly — a deposit on admission, the balance at discharge.
You
Arrange how you'll pay (UnionPay / funds) before you fly; you'll pay the hospital directly once there. NO payment yet
Common pitfall: assuming foreign cards work everywhere — sort UnionPay, WeChat Pay/Alipay or a cash deposit before you go; never wire treatment money to a middleman
What's hard: lost in a new country; language; getting from the airport.
Yiren
Airport pickup, transfer to your hotel, a local transport plan, and a coordinator reachable any time. ✓ in fee
Common pitfall: relying on Google Maps or WhatsApp (often blocked) and scheduling a major appointment the morning after a long-haul flight.
What's hard: registration; navigating departments; consent forms in Chinese; being alone.
Yiren
Help with registration, accompany you (陪诊), interpret every consultation, explain consent forms and instructions. ✓ in fee
Hospital
Deliver the care, treatment and all clinical decisions; bill you for treatment.
You
Attend appointments, make your decisions, and pay the hospital directly — deposit on admission, balance at discharge. you pay hospital
Common pitfall: signing Chinese consent forms you don't fully understand — have everything interpreted, and register early for the queues.
What's hard: reports in Chinese; what next; local doctor can't read them; no one to ask.
Yiren
Collect all records, translate the discharge summary and reports into your language for your home doctor, stay reachable, coordinate any return visit or follow-up teleconsult. ✓ in fee
Hospital
Provide records, discharge instructions and any ongoing medical advice.
You
Continue care at home with your own doctor.
Common pitfall: flying home without the full file — get all imaging, pathology, the discharge summary and English translations before you leave; it's hard to obtain afterwards.
In your fixed coordination fee
Case review · hospital matching · record & report translation (both ways) · teleconsult coordination & interpreting · written plan & estimate translation · visa invitation letter + guidance · hotel & travel-timing help · airport pickup & local transport · interpreter & accompaniment at every appointment · post-trip follow-up. Fixed, and signed before you commit.
Paid by you directly (not our fee)
Treatment & medical fees incl. deposit (billed by the hospital directly to you) · the doctor's teleconsult fee · flights · hotel · visa fees · daily living costs.
Yiren is a coordination service, not a hospital. We never handle treatment payment and never give medical advice.